Get in touch

Looking for a transportation from Cancun Airport

Contact Us

Address Aeropuerto Internacional de Cancún, Cancun - Cancun Km 46, 77517 Cancún, Q.R.

From USA & Canada +1 (929) 999-1258

From Mexico & Rest of the world +52 (998) 387-0435

Please, fill out the form to get in touch with us!

If you would like a quote for a special transportation service, do not hesitate to contact us, fill out the following form and we will contact you as soon as possible.

We will get in touch with you in a moment

Frequently Asked Questions about Go Transfers Service

Clear your doubts, we always want to be transparent with our customers

What are GoTransfers customer service hours?

Our customer service team is available 24 hours a day, 7 days a week to assist you.

How can I contact GoTransfers if I need assistance during my shuttle?

You can reach us by calling us for the United States and Canada at +1 (929) 999-1258 or for Mexico and the rest of the world at +52 (998) 387-0435 or by sending an email to bookings@gotransfers.us. You can also find our contact details on your booking confirmation.

What should I do if my flight is delayed or rescheduled?

If your flight changes, please contact us as soon as possible. We are here to adjust your transfer according to your new schedule needs.

Can I make changes or cancellations to my reservation?

Yes, you can make changes or cancellations to your reservation. Please contact our customer service team to assist you with this.

Do you offer transportation services to destinations not mentioned on your website?

Yes, we can arrange transfers to destinations not mentioned on our website. Contact us for more information and assistance.

How far in advance of my trip should I book my transfer?

We always recommend booking 12 hours in advance to guarantee availability. However, we also accept last minute airport reservations based on availability.

Do you offer special transfers for large groups or corporate travel?

Of course we do! We can arrange transfers for large groups or corporate travel. Contact us for details and special rates.

How can I leave comments or suggestions about my experience with GoTransfers?

We value your feedback. You can leave your comments and suggestions through our online form or email us at bookings@gotransfers.us. Your feedback is critical to improving our services.